Chennai
+91 9500611963
info@chennaiservicecenters.in
Chennai
+91 9500611963
info@chennaiservicecenters.in
You leave a request and our manager will contact you.
A technician will come to you and perform diagnostics.
Diagnostics identify the issue and estimate the repair cost.
A specialist repairs the washing machine and issues a warranty.
Our Samsung refrigerator service center performs out-of-warranty service of Samsung refrigerator of any form and complexity. To obtain any information about your refrigerator, the client can go to the corresponding section on our website. Here you can also submit an application for service and repair of a refrigerator of any model. Our Samsung Service Center for repairing household Samsung refrigerator has experienced specialists with sufficient experience and a high level of qualification. You can also contact the center for help by calling the hotline: 9500611963.
The refrigerator is rightly considered one of the central electrical appliances in any kitchen, since it is responsible for the freshness of food. At the same time, it is one of the most expensive devices, the purchase of which is usually planned in advance. So why take a risk by contacting inexperienced specialists in case of a breakdown? Contact the Chennai Service Center to have your Samsung refrigerator service by real professionals. The team of craftsmen working in the company regularly undergoes accreditation at the Samsung Academy. This means that the specialists of the official service can handle almost any task.
| Typical faults | Possible cause | Solution |
| Increased noise, knocking, rattling | The refrigerator is not installed level. | For proper operation, it is necessary to install the refrigerator as level as possible - without tilting to any side. For this, special adjustment screws on the legs are used. |
| The motor-compressor is faulty. | This requires professional diagnostics, as well as repair or replacement of the device. | |
| The pipeline touching the cabinet wall or other parts of the unit. | This can be easily fixed on your own by eliminating the contact. | |
| Water accumulates at the bottom of the refrigerator compartment | Products that lean against the back wall of the refrigerator. In this case, water, which is supposed to go into the drainage system, flows onto the shelves and further down | The problem will resolve itself if the products are correctly positioned inside the chambers. |
| The drainage system tube is clogged. | Recommendations for cleaning the drainage and the necessary devices for this are included with the refrigerator. These are fairly simple manipulations that will not take much time and effort. | |
| Ice builds up on the back wall of the refrigerator compartment | blockage of the capillary pipe. | Despite the apparent simplicity, the solution to such a problem is not even within the power of every specialist, not to mention users. Our service has sufficient experience in cleaning pipes of this system. |
| refrigerant leak. | Even the slightest damage, which is difficult to notice, is enough for freon to start actively evaporating into the environment. It is necessary to restore the tightness of the system and the level of refrigerant. | |
| freezing of the cabinet. | This discrepancy in work is one of the most common. It can be caused by a whole range of reasons, the overcoming of which requires relevant experience. Our craftsmen often encounter such situations and have sufficient skills to eliminate them. | |
| The motor-compressor turns on for a few seconds and turns off | Short circuit in the motor-compressor winding, malfunction of the electronic module or starting relay. | Electronic or electrical devices require a special approach. Diagnostic and repair work should be carried out by a competent person armed with special devices and tools. Samsung household appliances have a positive reputation, which is based, among other things, on the quality of assembly and components. The level of repair should not be lower than that specified during factory assembly. The specialists of our service department have extensive experience working with refrigerators in general and with the Samsung brand in particular. They are ready to carry out repair work of any complexity on the customer's premises at a convenient time. |
| The motor-compressor does not turn on (makes no sound), the light in the refrigerator does not work | No voltage in the network. | You can verify this yourself using a special tool or other household appliance. Working with household electrical networks requires proper qualifications, so the most reasonable solution would be to call an electrician. |
| The power cord is faulty. | Our specialists will promptly replace the power cord with a new one. It is not recommended to do this yourself due to a number of subtleties that may subsequently affect the functioning of the refrigerator. | |
| The NoFrost system is faulty. | Troubleshooting this system requires a good knowledge of the design, understanding of its operating principle and the relevant skills. Our highly qualified technicians are able to eliminate any malfunction associated with "NoFrost". We have all the necessary spare parts and tools for this. | |
| The control board (electronic module) is faulty. | Electronics are the most difficult to diagnose, as they require highly specialized knowledge, skills and equipment. Our specialists have all of this and will take on the repair or replacement of the control board. | |
| Break in the motor-compressor winding. | Electrics in practice are not much simpler for most users. For a competent specialist of our company, such a question does not present any difficulties. Depending on the degree of damage, the motor will be repaired or replaced. | |
| The thermostat or starting relay is faulty. | These are modular devices that are best replaced to avoid similar problems in the future. And, of course, this is a task for a professional who can quickly identify and select a model, as well as perform a replacement. We always have the necessary components, covering the entire modern model range of Samsung refrigerators. | |
| The motor-compressor does not turn on (makes no sound), the light in the refrigerator is on | Failure of the NoFrost system, thermostat breakdown, failure of the starting relay or electronic control board, damage to the motor winding. | Such a malfunction requires the attention of a specialist who specializes in this type of equipment. It is very difficult for a non-specialist to determine the cause and choose the best way to solve it. The employees of our service have impressive experience working with Samsung refrigerators, and their qualifications allow them to eliminate any malfunction in the shortest possible time. High-quality repairs allow you to return your home appliance to its original operating parameters and use it for many more years. This approach turns out to be much cheaper, taking into account our reasonable prices, which will please customers. |
| The motor-compressor works without switching off, but there are no complaints about the cold | Formation of excess snow accumulation on the walls. | A thick layer of plaque is easy to distinguish from the usual one. In this case, complete defrosting of the refrigeration household appliances helps. It should be done in accordance with the operating manual. |
| Incorrectly set temperature, for example, deep freeze mode. | Switching to another mode takes just a second and is not difficult. Samsung refrigerators require an environment where the temperature does not constantly exceed thirty degrees Celsius. It is advisable to protect them from direct sunlight and not install them near heating devices and other heat sources. |
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| The door closing control device does not work, the temperature control system does not operate correctly, the bellows tube is not installed correctly relative to the evaporator. | In these cases, professional help is needed. It is important to correctly localize the malfunction and eliminate it. Our service not only provides a high level of quality, but also a guarantee for the work performed and the parts installed. | |
| The refrigerator freezes the food in the refrigerator compartment | Deep freeze mode is enabled. | Setting the correct mode according to the instructions in the operating manual. Despite the simplicity of control of modern equipment, incorrect settings sometimes occur. Switches are the first thing you should always pay attention to. |
| Faulty thermostat. | In case of thermostat breakdown, it most often needs to be replaced. Our service technicians are ready to perform this operation as quickly as possible. | |
| Loss of motor-compressor performance | This requires professional diagnostics, as well as repair or replacement of the device. | |
| Faulty fastening of the bellows (corrugated connection) to the wall of the evaporator. | If the mounting location was chosen incorrectly, or there are consequences of poor-quality repair, then it will have to be redone. Our service staff will carry out this operation quickly and without damaging the appearance of the Samsung refrigerator. Less common than the listed failures is clogging of the capillary pipeline, which also requires a highly specialized approach. | |
| The motor runs (makes sounds) does not turn off, but there is no cold | The NoFrost system is faulty. | Troubleshooting the system preventing the chamber from icing requires a good knowledge of the design, understanding of its operating principle and the relevant skills. Our technicians are highly qualified to eliminate any malfunction related to "NoFrost". The availability of original spare parts and devices that allow you to restore the original functionality and extend the service life of the device plays an important role. |
| Freon leak. | First of all, it is necessary to make sure that there is no mechanical damage to either the refrigeration chamber itself or its weeping evaporator, which is a thin metal plate. It is important to prevent moisture from getting into the system - to do this, with the refrigerator turned off, the damaged area should be temporarily sealed with a neutral soft material like plasticine. If you can't find the hole, it's better to entrust further diagnostics to professionals. It's quite possible that we're talking about a barely noticeable microcrack that can't be detected with the naked eye and that leads to significant losses of freon. Our specialists have sufficient experience and methods for identifying such damage. | |
| Loss of motor-compressor performance. | Most often, this implies serious technical malfunctions of the unit. Our employees will be able to assess the technical condition of the motor-compressor and, if necessary, replace it with a full guarantee. |
Skilled pros ensure quality service every single time.
Genuine parts available to keep your system running.
Prompt service that respects your time, every time.
A decade of trusted service and technical expertise.
| Types of malfunctions | ||
| The refrigerator is noisy | The refrigerator does not turn on | The refrigerator is crackling |
| The refrigerator is not freezing | The refrigerator does not cool | The refrigerator is not working |
| The refrigerator is running constantly | The refrigerator clicks | The refrigerator makes noises |
| The refrigerator does not turn off | The refrigerator does not cool | The refrigerator is leaking |
| The refrigerator does not start | The refrigerator is heating up | The refrigerator is freezing |
| The Alarm light is on on the refrigerator | The refrigerator is working loudly | The refrigerator is blinking |
| The refrigerator does not turn off for a long time | The refrigerator does not stop | The refrigerator is constantly beeping |
| Types of services | ||
| Refilling with freon | Compressor repair | Refrigerator Door Replacement |
| Replacing the module | Low temperature block repair | Refrigerator board replacement |
By contacting our specialist by phone or sending a request, we agree on a convenient time for the technician to arrive and write down the exact address and also answer all your questions that you want to clarify at the moment.
As a rule, we try to come to you at a time convenient for you - you will not have to take time off from work or reschedule your planned activities.
In the vast majority of cases, you don't need to do anything; very rarely, the technician may ask you to defrost the refrigerator before he arrives, but this doesn't happen often.
The technician will diagnose your refrigerator on-site, then announce the cause of the breakdown and the cost of repairs. If you decide to make repairs, the technician will immediately begin this task (all technicians are equipped with the necessary spare parts and equipment).
If, for some reason, you refuse to perform the work, you will only need to pay for the diagnostics of the refrigerator (in most cases, the cost of diagnosing a home refrigerator is ₹400.
On average, repairing household refrigerators takes from half an hour to two hours.
The warranty varies depending on many factors, but on average it is 1-6 months, in case of major repairs it can be from 6 to 12 months for the work performed and spare parts.
9500611963 info@chennaiservicecenters.in