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UE, E4, UB Error in Samsung washing machine

If the Samsung electronics washing machine shows the error UE, E4, UB (depending on the model), this is accompanied by problems with continuing the program. Water is collected and washing starts as usual. But when switching to spin, the drum does not gain momentum, rotates slowly, and then stops altogether. The cycle freezes, issues a fault code.

Errors UE, E4, UB mean that there is an imbalance in the load of the drum, or its axis is heavily overloaded. Usually they just report information, that is, they are not a sign of a breakdown. To verify this, you need to run the wash without powder and laundry. If the fault code still appears, then there really is a problem.

How to reset on your own

Before the arrival of the mechanic, it is worth trying to solve the problem yourself. The imbalance happens because the weight of things is not evenly distributed on the drum, or too heavy clothes are loaded. To solve the problem, try spreading the laundry around the drum with your hands or set a lower spin speed.

An error can also mean overload or underload. Then you need to pull out the excess linen or add more. The washing machine does not gain momentum even when installed incorrectly, on an uneven floor and skewed.

Error UE, E4, UB also happens due to a temporary software failure of the control module. This issue is resolved by rebooting. The machine is disconnected from the network and stays like this for up to 15 minutes, then it turns on again.

What damage is possible?

If after restarting the error UE, E4, UB does not disappear, this indicates such malfunctions:

Breaking Causes How to eliminate
There is no switch to spin, or the drum spins only in one direction. Failure of the control module. If the reason is the failure of the board relay, it is changed without a complete replacement of the module. If the processor burns out, you will need to install a new board.
Strong rumble during spin or not switching to it. The appearance of black thick spots under the typewriter. The bearing is destroyed. This is due to the long life of the machine. Spots appear due to the deterioration of the tightness of the stuffing box. Replacing the seal and bearing.
The drum does not spin at all or moves jerkily. The error may appear already at the start. Broken or stretched drive belt. Installing a new drive belt.
Strong squeaks, extraneous noise, tapping during spinning, then stopping, knocking out an error. One or more shock absorbers are defective. Even if the cause is one, it is necessary to change all shock absorbers.
The program is interrupted, a fault code appears at any stage. Tachometer failure. Installing a tachometer.
The drum does not spin or stops when switching to spin. The hand rotates freely. Motor brushes worn out. Brush replacement.

If you have any questions or want to call the mechanic, call us (order a call back)