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DDC error in Samsung washing machine

If the Samsung Electronic Washing Machine shows a DDC error, it happens already during the execution of the program, when it suddenly freezes and does not continue. This code occurs for washing machines equipped with a WW4600R reloading hatch. Most likely, before that you used an additional door to load clothes.

A DDC error means that the extra download function is not working properly. The control module thinks that the user did not stop the wash before opening the hatch. Before the arrival of the master, it is worth trying to solve the problem yourself.

Is it possible to reset on your own?

The reason for the appearance of such a code, most often, is the mistake of the user himself - that is, the wash was not paused when it needed to be done, that is, before opening the hatch. Maybe the door didn't close all the way. Press the desired button or close the sunroof again.

DDC errors are due to a failure of the control module. This issue is resolved by rebooting. The machine is disconnected from the network and stays like this for up to 15 minutes, then it turns on again.

What are the breakdowns?

If the DDC error does not disappear after a reboot, this indicates such malfunctions:

Breaking Causes How to eliminate
The additional hatch is closed but writes an error. The lock broke. Restoration or installation of a new lock.
Failure of the control module. Soldering tracks, replacing elements. Rarely - installing a new board.

If you have any questions or want to call the mechanic, call us (order a call back)